NB - This is for Scheme Administrators and Activity Administrators only

  1. Search for the client in question, using the patient search or if the client is visible in the tasks and reminders panel on the home page - click Action.
  2. On the status bar, whether the client is in the 'Referred' state or 'Intends to Participate' state - You can simple click the 'Not Participating' button
  3. A pop up box will appear and you are then able to select the appropriate reason as to why the referral is not participating in the programme - Enter the detail and ensure the date is correct
  4. Click Close Referral