If you want to have text messages sent out, linked to an activity you must have the text messages enabled. If text messages have not been enabled, please contact us via the helpdesk.

If you have text messages enabled, please follow the instructions below

For a new activity:

  1. Click on the Activities button at the top of the dashboard.
  2. Click Create New Activity
  3. Fill in the fields
  4. On the right hand side there is a section called Text Messaging
  5. Depending on the text message set up there maybe multiple text message options available, tick the appropriate messages
  6. Set the limit of messages you want to be sent for each text message. Zero is unlimited. See below for an explanation.
  7. Click Save

For an existing activity:

  1. Click on the Activities button at the top of the dashboard.
  2. Click Edit next to the appropriate activity
  3. On the right hand side there is a section called Text Messaging
  4. Depending on the text message set up there maybe multiple text message options available, tick the appropriate messages
  5. Set the limit of messages you want to be sent for each text message. Zero is unlimited. See below for an explanation.
  6. Click Save.

Text message limit

You have a course that runs for 12 weeks with one session a week. You want one confirmation message and a reminder for the first three weeks to be sent.

So you would enter 1 next to confirmation message and 3 for the reminder messages. This is only true if you book each session individually. If you block book the sessions then only one confirmation and one reminder is sent.