| NB - This is for Scheme Administrators and Activity Administrators only
Referrals move to Participating automatically (skipping out ITP) when > one activity is assigned and some activities have been set-up without the Pass/Fail assessment and > one without. The activity assigned without the Pass/Fail takes precedent in the referral over the others and when trying to move to ITP the status will move to P automatically.
The best solution is to set all activities to include a Pass/Fail assessment. This will keep the referral in ITP status. Once marked attended, all outstanding assessments will need to be marked 'Passed' with the appropriate date. This will move the status to P.
Please call the support team on 0845 465 1952 if you would like to discuss or need further assistance.