1 - FAQ's

What is the Password Reset Phrase and why is it needed?
The password reset phrase is a security measure by which we can ensure that only registered users are able to change a password from the login page.   ...
Thu, 19 Sep, 2019 at 4:26 PM
Add or remove a Referrer to a Referring Organisation
Adding a Referrer whilst within a Referral record To add a referrer to a referring organisation Whilst entering paper referrals, you may find...
Thu, 19 Sep, 2019 at 2:54 PM
The Importance of the Messages icon on the Dashboard.
The Messages area is a great source of notifications and should be checked regularly as it may be requiring you to action errors. Examples of...
Tue, 4 Jun, 2019 at 2:41 PM
How do I change my personal details?
I need to change some of my Details, how do I do this?   Once logged in go to the very bottom of the Dashboard screen and select Edit User Details   ...
Fri, 20 Sep, 2019 at 3:51 PM
Complete or Edit a Questionnaire
NB - This is for Scheme Administrators and Activity Administrators only Complete a questionnaire Search for the client in question, using the...
Tue, 12 Jul, 2016 at 10:26 AM
Password management
NB - This is for Scheme Administrators and Activity Administrators only This article contains guides on how to change your password and password res...
Tue, 12 Jul, 2016 at 1:51 PM
Add a new referring organisation
NB - This is for Scheme Administrators and Activity Administrators only As a Scheme Administrator you may need to request a new Referring Organisation t...
Sun, 11 Feb, 2018 at 11:27 PM
Edit a scheme's information
NB - This is for Scheme Administrators only Here you can amend the name and description of a service. You can also amend the coverage are...
Wed, 13 Jul, 2016 at 11:24 AM
What is the password reset phrase?
NB - This is for Scheme Administrators and Activity Administrators only The password reset phrase is a security measure by which we can ensure that only...
Tue, 12 Jul, 2016 at 10:40 AM
Referral name in red/ Mark Important
NB - This is for scheme administrators and activity administrators only If you see a referral with a red name, there is an important note regardi...
Wed, 13 Jul, 2016 at 11:28 AM