7 - Text Messages

Setting up Text Messages and their requirements.
NB - If you do not have text messages enabled but want to, please contact us. Text Message Requirements: Please be aware of the following advice and re...
Fri, 20 Sep, 2019 at 11:41 AM
How do I set up automated text messages linked to a new or existing activity?
If you want to have text messages sent out, linked to an activity you must have the text messages enabled. If text messages have not been enabled, please ...
Mon, 9 Jan, 2017 at 5:47 PM
Failed text messages
NB - This is for Scheme Administrators only Text messages can fail to be received by the client from time to time. In ReferAll, the system will auto...
Fri, 17 Nov, 2017 at 12:38 PM
Introducing New Text Messages
At the point someone is referred they are assigned any existing text message campaigns that are configured at that point in time, before the introduction ...
Mon, 9 Jan, 2017 at 2:46 PM
Sending text messages in bulk
NB - This is for Scheme Administrators only This functionality can be turned on per user. Please contact ReferAll support to request this feature. P...
Thu, 29 Aug, 2019 at 11:50 AM
Text messages and Do Not Contact
NB - Only applies to Scheme Administrators  To ensure that a referral does not receive text messages, use the Do Not Contact option. The Do Not Contact op...
Mon, 9 Jan, 2017 at 2:57 PM
Block booking (used for a course or booking multiple sessions at once)
NB This is for Scheme Adminstrators only If a course is block booked then one confirmation and one reminder will be sent for the whole lot. If a c...
Mon, 9 Jan, 2017 at 4:05 PM
Delete text message(s)
NB - This is for Scheme Administrators only Should a text message no longer need to be sent or not be relevant, you can delete the message. The message can...
Tue, 14 Feb, 2017 at 3:31 PM
Reply to a text message received
NB - This is for Scheme Administrators only Should a referral reply to a text message that they have been sent, it is possible to reply via ReferAll. A ...
Mon, 8 Jan, 2018 at 10:48 AM