Text Message Overview

ReferAll has implemented automated text message campaigns in the following categories:

  • Motivational Text Messages
  • Reminder Text Messages

Further to this if a Participant replies to a text message this is made available on the dashboard for the team to action as necessary.

Within a Participants referral record there is an option to create, schedule and send ad-hoc text messages. This feature is useful when initiating a conversation with a Participant e.g. when a Participant replies to say they can't attend a session.