FAQ's

Welcome to our Frequently Asked Questions (FAQs) section.

• How can I edit the demographic or medical information in a referral record
• Change the date of a referral
• Unable to submit a new referral?
• How can I deactivate an activity type/sessions for a referral? [relating to MyReferAll web app]
• All of my text message campaigns are not available for selection in an Activity set-up
• Can I remove a postcode from a scheme's coverage area?
• Which web browsers are supported by ReferAll?
• Edit the details of a Referring Organisation
• How can I add a postcode to my scheme's coverage area?
• How do I deactivate a Scheme Administrator (User) account who has left?
• Understanding Change Requests and Our Management Process for Them
• System status
• How Alerts Work