How to manage the status of a referral
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      1. ReferAll Help Centre
      2. Get organised with your Referrals
      3. How to manage the status of a referral

      Changing a referral from Not Participating to Intends to Participate

      If you'd like to change a referral from Not Participating to Intends To Participate status, please follow the below guidelines:

      1. Go into referral (either searching by surname or registration ID)
      2. Note down the NP date at the top of the screen
      3. Click the referred button on the clients status section
      4. You need to supply a reason for ‘resetting referred’
      5. Then click ‘Reset’ and ‘Close’
      6. Click onto ‘ITP’ state and enter the date you noted down when client was put in NP
      7. Then click save and close