Other Useful Articles
Welcome to our Frequently Asked Questions (FAQs) section.
- How can I edit the demographic or medical information in a referral record
- How do I deactivate a Scheme Administrator (User) account who has left?
- Change the date of a referral
- Unable to submit a new referral?
- Understanding Change Requests and Our Management Process for Them
- Edit the details of a Referring Organisation
- System status
- How Alerts Work
- How can I add a postcode to my scheme's coverage area?
- How can I deactivate an activity type/sessions for a referral? [relating to MyReferAll web app]
- Which web browsers are supported by ReferAll?
- All of my text message campaigns are not available for selection in an Activity set-up
- Can I remove a postcode from a scheme's coverage area?
Activities and Sessions
Questionnaires
Referral statuses
Referral record
- Can I move a referral or questionnaire information onto another scheme?
- Biometrics log - add, delete or show all measurements in a referral record
- Why does Ethnicity not transfer to a "Referred On" referral?
- How do I mark a client's referral as deceased?
- Why is biometrics not showing on a "Referred On" record or a Cross referral?