Skip to content
English
  • There are no suggestions because the search field is empty.

What's new in our release 10th November 2026?

Our product updates tell you what's new, why we made the change and how it works.

What's new? 

Improved Mobile Number Search

We've made improvements to mobile number search to make it easier and more flexible when finding users.

Applies to: All - New Functionality

Why does it matter?

Previously, mobile number searches could be affected by how numbers were formatted. These improvements make searching more straightforward, allowing users to enter numbers in different formats without worrying about spaces, dashes or brackets.

How it works

Head over to the number search area in the Search tab:

Here, you can use the Phone Number (Landline or Mobile) search box to search for the referral. The main changes are:

  • Mobile numbers can now be entered in any format. The system automatically removes formatting and stores the number as a whole number.
  • Search now supports partial matches, so you don't need to enter the full mobile number to find a user.
  • A new tooltip explains how mobile number formatting is handled when searching: Formatting, including spaces, dashes and brackets, is automatically removed.