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What's new in our release 27th October 2026?

Our product updates tell you what's new, why we made the change and how it works.

What's new? 

Reactivating Inactive Venues 

You can now reactivate venues that have previously been made inactive, without needing to create them again.

Applies to: All - New Functionality

Why does it matter?

When you attempt to delete a venue that is still in use, the system automatically sets it to inactive instead. Previously, once a venue became inactive, there was no option to reactivate it.

This update gives you more flexibility to manage your venues, allowing you to bring previously inactive venues back into use without having to create new ones.

How it works

  1. Head to the Activities tab and select Manage Venues.
  2. Use the list toggle to switch to Inactive and view all venues that have been made inactive.
  3. Find the venue you want to reactivate and select Edit/Reactivate on the right-hand side.
  4. Reactivate the venue to make it available for use again.

Please note: editing a venue will automatically reactivate it.


 

What’s new?

Field Label Update: Referral Identifier

Applies to: All - label change

The field label "Referral identifier" in the List Referrals section has been renamed to "Registration ID".

Why does it matter?

This change makes the field clearer and easier to understand for customers, helping users identify the information more easily.

How it works

When viewing the List Referrals section, you will now see "Registration ID" instead of "Referral identifier".

This is a label change only, so there are no changes to the underlying functionality. The field will continue to work as before.

 


What’s new?

Field input change - NHS number 

Applies to: All - field input change

We have updated the NHS number fields to the modern 10-digit NHS number format that was introduced in 1996

How it works

When referring a patient, under Patient Details, the NHS number field will now only accept 10 digit numbers.