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      1. ReferAll Help Centre
      2. Security

      How to create a new Scheme Administrator (user) account

      Don't yet have an account, but your scheme or service have joined ReferAll and you've been asked to sign-up? Simply follow the steps below:

      1. Head over to ReferAll's user login page: 

        https://secure.refer-all.net/ers-sa/login.aspx

        Capture1-1
      2. Click 'Sign up now'.
      3. Enter your work email address.
      4. Click 'Send verification code' button.
      5. The next message will display.
      6. Enter the verification code.
      7. Click 'Verify code'.
      8. Continue and complete all fields.
        Note: when completing the Display Name field, please ensure you use the format Firstname <space> Surname, and not just your initials. Thank you.
      9. Click 'Create'.
      10. The following screen will appear after you have successfully created your account:
        image-png-Jul-06-2022-12-26-08-81-PM
      11. Contact ReferAll support by clicking the link 'raising a ticket'. Please include the name of your organisation you work for and the schemes you require access to. A colleague or manager may be required to verify your request. If this is the case, please include the name and email address of the appropriate manager.