If your scheme/s intends to book a referral into a session on the same day & time, when selecting the same venue ReferAll prevents the booking being made.
The message displayed is:
The config behind the scenes in ReferAll avoids the double-booking of a venue.
If you feel the above scenario may apply, we recommend you create multiple venues using a naming convention, for example:
- Council office - room 1 or name of advisor i.e. Jenny
- Council office - room 2 or name of advisor i.e. Peter
- Remote venue 1 or name of advisor / Jenny
- Remote venue 1 or name of advisor / Peter