How do I deactivate a Scheme Administrator (User) account who has left?

When a team member or self-employed instructor leaves it is important that their access to the system is revoked and their User Account is deactivated as soon as possible.

Removing Users accounts from the system

• From the Dashboard go to the Users Icon.
  
   
• You will see a list of staff/users and their last login date.

• Those in red are likely to not have used the system for some time.
• If you are confident that some people on your users list no longer work for your organisation you should deactivate their account.
• If you would like to swap a user licence to a new team member, before continuing please read this help article: New user account
• If the user account you are deactivating owns referrals you will be prompted to re-assign to another member of staff or to set to Not Owned.

• (Not Owned will mean anyone can pick these up)