How can I change the status of the referral?

To clearly see where a referral is in your service, we've designed six critical stages to easily move the referral status on. In addition, a referral is re-set stage-by-stage to reduce the chance of an assessment or booking overlooked.

Click on the links below to take you to the support article.

Please note: Changing referral status from Left Early to Completed is a two step process. Follow the articles:

  • Change referral status from Left Early to Intends to Participate/Participating
  • Participating to Completed